Resort with spectacular open-air guest baths and surrounded by the sea.

The hotel is a castle floating in the sky, 80 meters above sea level, and is an exquisite resort space that seeks comfort like a European resort.
We welcome you with an open-air bath with an ocean view and vividly creative French cuisine.

Located in the Niseko‑Shakotan‑Otaru Kaigan Quasi‑National Park, surrounded by the Sea of Japan and nature, where you can enjoy the sunset and sunrise.

Access: 15 min. by car from JR Otaru Station, 25 min. by Chuo Bus from Otaru Station Terminal to Otaru Aquarium. 10 min. walk from the last stop, Otaru Aquarium.

Meal: Full course of creative French cuisine that can be served with chopsticks, using local and seasonal ingredients, which can be called Otaru French cuisine.

Rooms: Guest rooms with window openings in all rooms, soft water that is gentle to the skin, and a time to enjoy the scenery and open-air hot spring baths.

Features: Otaru Aquarium, Nishin Goten, and Kihinkan Hall (former Aoyama Villa) are nearby.

Located in a national park, surrounded by nature
Sunset is an emotional moment.
Dine at a restaurant with a view of the sea
Stately like an old Viennese castle
Large baths with different qualities of hot water are also available.
Twin A popular for summer sunsets.
Top-floor suites with spectacular views that will impress.
Japanese/Western style room for 3 or 4 persons
The highest level course "Prazier".
Creative French
Breakfast is also made with the best ingredients.

Otaru / HOTEL NEUSCHLOSS OTARU

All rooms with open-air hot spring / Ocean view / Large underground bath / Safety box / Equipment rental with TV in room / Amenities / Bathrobes (rental) / Vending machines / Creative French cuisine / Bar lounge / Smoking corner / Welcome kids

Barrier-free access: Barrier-free rooms (Japanese/Western style), Patrol lamps
Activities and reservations: restaurants, canal cruises, sightseeing taxis, taxi arrangements, etc.
Luggage storage: Available before and after check-in
Laundry service: only for guests staying for consecutive nights
Hotel’s private parking lot: available (about 60 cars)
Guest rooms: 58 rooms in total
Meals: Restaurant, suites have in-room dining, breakfast reservations available
Language: Mobile application support (English, Chinese, Korean)
Wi-Fi: Free (guest rooms, 1st floor lobby, bar lounge)

◆IN 15:00〜 OUT〜11:00
Credit card:VISA / JCB / Master / AMEX / UnionPay
Address: 3-282, Shukutsu, Otaru-shi, Hokkaido
TEL: +81-134-22-9111

About 72 min. by JR Express Airport bound for Otaru
About 25 min. by Chuo Bus
About 10 min. on foot
About 60 min. by car (expressway)
About 18 minute by car
About 30 min. by JR Express Airport bound for Otaru
About 23 min. by Chuo Bus
About 15 min. on foot
About 40 min. by car (expressway)
About 18 minute by car
Approximately 15 minutes by shuttle bus with full reservations
About 20 min. by cab, about 2,300 yen

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